The description of Telekom MK
The improved mobile application Telekom MK offers you all the new information on your internet, minutes, roaming and SMS usage on your mobile numbers, and concurrently, it is the best tools for simple and easy monitoring all your fixed and mobile services in one place. In addition, Telekom MK offers you the fastest and the safest way to pay your bills and to top-up a prepaid voucher. Manage your services and the services of your closest friends and family members anywhere and anytime.
What does Telekom MK offer?
1. Simply follow the consumption - everything on the home screen
• Check how many minutes you have spent and how much you have left anytime.
• Overview of the mobile internet usage quickly and easily.
• Follow more added services: manage the services of your closest friends and family members by adding their numbers to your profile.
• Dark mode of the application: personalize the look of the application according to your preferences and personal needs.
2. Manage multiple services in one place
• Manage all services with a simple overview: calls, SMS, roaming, internet packages and fixed services.
• Manage added numbers of your closest friends and family members.
• Add new numbers to your profile, simply and quickly.
3. Overview service details and activations of additional packages
• Get notifications about the monthly bills and their status.
• Buy additional packages for calls, SMS, roaming and internet.
4. Pay your or other people's bills by entering the invoice number or by scanning the barcode on the hard copy bill
• Detailed overview of all items in your monthly payment amount.
• Pay multiple bills at once.
• Pay electronically by credit or debit card.
• Receive notifications on timely and regular bill payment.
• Check the paid bills from previous months.
5. Prepaid voucher top-up
• Enjoy the exclusive offers only via Telekom MK and stay up to date with other offers.
• Top-up your prepaid voucher or on another Telecom number.
• Simply activate additional packages.
6. Help and support
• Contact customer support via Live chat.
• Get answers to the frequently asked questions in the Help and Support section.
• Report possible faults in the use of the Telecom services, detect them and resolve them as soon as possible via the Virtual Technician option.
• Monitor the status of the reported faults in the use of the Telecom services and be informed immediately after they are cleared.
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