The description of Nestap Support
Support app for the Nestap suite of applications. This app is to be used by the admins and the technicians of a society. It gives admin the flexibility to manage certain tasks pertaining to your society from anywhere you are.
For Technicians-
Manage Tickets:
See all the tickets of your category, pick for self, add comments, take actions, track last 7 days history etc
For Admins-
Manage Profiles:
Switch between multiple profiles if needed, to manage multiple societies. No need to have seperate login.
Manage Tickets:
See all the tickets of your society, filter based on categories and status, add comments, take actions, assign to technicians etc
Track Vehicles:
Search and find which unit/apartment does a vehicle belong to using the license plate.
Explore Househelps and Staff:
Browse through the list all the househelps and staff registered with the society with an option to search using the registration code, phone number and name.
Entry Logs:
See who's currently inside of the society premises among delivery agents, househelps and staff.
History:
Keep a track of all the entries made within the society and tickets raised for the last seven days.
Register Househelp and Staff:
Add new househelp and staff for the society directly from the app.